Shop with clarity

From our store
to your routine.

Check delivery, warranty and how to get help. Everything in one place.

01 · Delivery

USD 3,99

Standard delivery in Panama. Checkout confirms the options available for your address and applicable taxes.

If you need an estimate for your area, ask us before ordering.

02 · Warranty

1 year

Manufacturing-defect warranty for filter housings, subject to our current policy.

Normal cartridge replacement is part of product maintenance. Review the full coverage before ordering.

03 · Returns

30 days

From receipt of the product, to request a return or exchange for reasons covered by the policy: defect, damage or incompatibility.

This is not an unrestricted change-of-mind return policy. Review the terms and shipping responsibilities.

What do I need to request help?

Have your order number, model and a description of the issue ready. Our team will explain the next steps for your case.

Who pays return shipping?

PFC covers shipping for manufacturing defects or confirmed damage covered by the policy. For incompatibility, the customer covers shipping unless otherwise agreed. Always check the current terms.

How do I avoid buying an incompatible model?

If the filter requires a connection, send us a photo before ordering. For cartridges, first identify the filter model you own.

Let us help with your order

This page summarizes shopping information. The complete terms are in the current policy.